Privacy Policy

Es Niu, located in Barcelona, Spain, is the data controller responsible for your personal data.

We collect the following types of information:

• • Personal information (name, email, phone number, address)
• • Children's information for childcare services (names, ages, special needs)
• • Billing and payment information
• • Service usage data and booking history
• • Communications and preferences

We use your personal data for:

• • Providing coworking and childcare services
• • Managing bookings and account administration
• • Processing payments and issuing invoices
• • Communicating about services and important updates
• • Ensuring safety and security of our facilities
• • Complying with legal obligations

We process your data based on:

• • Contract performance (providing services you've booked)
• • Your explicit consent (marketing communications)
• • Legitimate interests (facility security, service improvement)
• • Legal obligations (tax reporting, safety regulations)

We may share your data with:

• • Service providers (payment processors, email services)
• • Legal authorities when required by law
• • Emergency services if necessary for safety
• • We never sell your personal data to third parties

We retain your data only as long as necessary for the purposes outlined in this policy, or as required by law. Account data is typically retained for 7 years after account closure for legal and tax purposes.

Under GDPR, you have the right to:

• • Access your personal data
• • Rectify inaccurate data
• • Request deletion of your data
• • Data portability
• • Object to processing
• • Restrict processing
• • Withdraw consent at any time

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

If we transfer your data outside the EU/EEA, we ensure adequate protection through approved mechanisms such as adequacy decisions or standard contractual clauses.

For privacy-related questions or to exercise your rights, contact our Data Protection Officer at privacy@esniu.com